The leak that generates nothing
The chargemaster is where revenue silently disappears. If a service is delivered but never charged, or the CDM line maps to the wrong code or an outdated rate, the money is gone before billing ever sees it. Charge-capture leakage doesn't generate a denial — it generates nothing, which is why it goes unnoticed for years.
Present-on-admission indicators cut payment directly too. Coded carelessly, they turn earned reimbursement into a write-off by treating a condition as a hospital-acquired complication Medicare won't pay to treat.
Why it goes unnoticed
NO DENIALCharge-capture leakage produces no denial to flag it
NO ALERTNothing appears on a denial report
FOR YEARSUntil someone goes looking
Holding every one of these variables in check, on every inpatient and outpatient claim, is the whole job of professional hospital billing services — and it's the job we're built around.